Privacy notice

This Privacy Notice applies to and all the products, services, websites and apps offered by PSII Inkubační Institut, z.ú. (PSII Incubation Institute, registered institute) and other PSII affiliates (collectively “PSII”), except where otherwise noted. We refer to those products, services, websites, and apps collectively as the “services” in this notice. Unless otherwise noted in your contract, our services are provided by PSII z.ú. world wide.

References to “data” in this Privacy Notice will refer to whatever data you use our services to collect, whether it be survey or questionnaire responses, data collected in a form or application, or data inserted on a site hosted by us – it’s all your data! Reference to personal information or just information, means information about you personally that we collect or for which we act as custodian.

If you want to identify your data controller please ask the PSII contact us by e-mail (

Information we collect about you

Contact Information (for example name or email address). You might provide us with your contact information, whether through use of our services, a form on our website, an interaction with our sales or customer support team, or a response to one of PSII own surveys or forms.

Usage information. We collect usage information about you whenever you interact with our websites and services. This includes which webpages you visit, what you click on, when you perform those actions, what language preference you have, what you buy and so on.

Device and browser data. We collect information from the device and application you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device we also collect the UUID for that device.

Information from page tags. We use first party and third party cookies and tracking services that employ cookies and page tags to collect data about visitors to our websites. This data includes usage and user statistics. Emails sent by PSII or by users through our services also include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. We provide more information on cookies.

Log Data. Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system versions, device type and timestamps.

Referral information. If you arrive at a website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

Information from third parties and integration partners. We collect your personal information from third parties where, for example, you give permission to those third parties to share your information with us, where such information is publicly available online or through your device/browser data.

Billing information. If you make a payment to PSII, we require you to provide your billing details, a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number). If you provide a billing address, we will regard that as the location of the account holder to determine the PSII entity with whom you contract and the sales tax, if applicable, to be applied to your purchase.

We process personal data about you

You have consented or we have a legitimate interest to improve the service experience and develop new products and service features.

In each of the instances where we describe how we use your data in this Privacy Notice, we have identified which of these grounds for processing we are relying upon.

When you have consented or we have a legitimate basis for doing so, we collect and use the following information about you:

Contact information

We use contact information to respond to your inquiries or send you information about our services, either where you have agreed to this at the point of providing your information or where you operate in a business which may be interested in our services and for as long as you do not opt-out.

Contact Cookies and similar technology

We or third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses to infer users common identities across different services and multiple devices such as tablets, browsers, and mobile phones. We may do so, for instance, to tailor ads to users, to enable us to determine the success of our advertising campaigns and to improve upon them. These third party data and advertising platforms may sometimes use data that we provide to them in order to improve their technologies and their ability to match common devices to users.

As a result of the above data we collect, we also carry out the following processing for legitimate business interests pursued by User Profiles, Machine learning, Device data, Log data, Referral information, To manage our services, we will also internally use your information and data, for the following limited purposes:

– To enforce our agreements where applicable,
– To prevent potentially illegal activities,
– To screen for and prevent undesirable or abusive activity.

To respondto legal requests or prevent fraud, we may need to disclose any information or data we hold about you. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

In some cases, as a former website visitor, we may not have any personal information about you, for example if you have not interacted with our site or have cleared your cookies.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it can be indexable by search engines. Our services provide you with different options on sharing and deleting your content but we cannot delete content from search engines so you need to be careful about information you make public.

Information we share

We do not share your information or data with third parties outside Momentive except in the following limited circumstances:

We enter into confidentiality and data processing terms with partners to ensure they comply with high levels of confidentiality and best practices in privacy and security standards and we regularly review these standards and practices.

On your instructions, we share your information or data if you choose to use an integration in conjunction with PSII services, to the extent necessary to facilitate that use.

We also may have to share information or data for the following purposes:

– To meet any applicable law, regulation, legal process or enforceable governmental request;
– To enforce applicable policies, including investigation of potential violations;
– To detect, prevent, or otherwise address fraud, security or technical issues.

To protect against harm to the rights, property or safety of our users, the public or to Momentive and/or as required or permitted by law and to facilitate a sale, merger or change in control of all or any part of our company or business or in preparation for any of these events.

Where we use any third parties (subprocessor) to assist us in service delivery for you, and they process your data as part of that service, we maintain a list of these third parties. This list of all subprocessors used across all services covered by this Privacy Notice so please keep in mind that your service may only be impacted by a subset of these subprocessors.


We and our partners use cookies and similar technologies on our websites. For more information see our cookies notice. If you are a customer of Momentive and separately use cookies or similar technologies in conjunction with any of our products and services, then you yourself will be
responsible for complying with any laws related to the use of those technologies and this Privacy Notice is not applicable to that use by you.

We use certain cookies, as described in our cookies notice and here in our Privacy Notice, that you agree to when you use our sites and, in the case of some cookies, for legitimate interests of delivering and optimizing our services (where the cookie delivers essential functionality). Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies and similar technologies for several reasons:

– To gather metrics.

(For example, we will collect data about the number of clicks it took Respondents to complete a survey, whether they left and returned to a survey, whether they skipped parts of a survey and how long it took to complete the survey and other details about the survey taking. We also record clicks of the survey creation process to determine whether the product is intuitive enough so as to improve the overall service experience. This information is collated and kept at an aggregated, pseudonymized level.)

– To make our site easier to use.
– For security reasons.

(We use cookies to authenticate your identity and confirm whether you are currently logged into our site or determine if an incident impacts you.)

– To provide you with personalized content.

(We store user preferences, your default language, device and browser information, your profile information which includes, the level of usage of service and the web-pages on our site which you visit, so we can identify you across devices and personalize the content you see.)

– To improve our services and track our campaigns.

(We use cookies to analyze and measure your visits to and exploration of our websites and track referral data. This information helps us to develop and improve our services (it helps us focus on the parts of the service you seem most interested in), to optimize the content we display online and also to track the success of marketing campaigns.)

– To advertise to you.

We, or our service providers and other third parties we work with, place cookies when you visit our website and other websites or when you open advertising content online or emails that we send you, in order to provide you with more tailored marketing content (about our services or other services), and to evaluate whether this content is useful or effective. For instance, we evaluate which ads are clicked on most often, and whether those clicks lead users to make better use of our tools, features and services. If you don’t want to receive ads that are tailored to you based on your online activity, you may “opt out” of many of the companies that are involved in such tailoring by going to, or, if you’re located in the European Union, at Opting out in this way does not mean you will not see any ads; it just means that you will not see ads that have been tailored to you based on your activities and inferred preferences.

Google Analytics.

We use Google Analytics as a tool to measure the success of our advertising campaigns and referrals through third party advertising partners. The Google Analytics data collected for these purposes is aggregated and anonymous.

Where you have explicitly consented, or have not disabled third party advertising cookies (depending on your location), we will also use Google Analytics data to support display advertising, including re-targeting. In addition to customizing your preferences for these behaviors through steps we have outlined in our banners and privacy notices you can also customize the Google Display Network ads by using the Google Ad Preferences and learn more about how Google serves ads by viewing its Customer Ads Help Center.

You can also choose to remove or disable cookies via your browser settings and, depending on your geographic location you can withdraw consent to non-essential cookies using the in-product cookie preferences tool.

Changes to our Privacy Notice

We can make changes to this Privacy Notice from time to time. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our account holders.

Personalized marketing

You can opt-out from direct marketing in your account and we provide opt-out options in all direct marketing emails. Finally, if you do not wish to see personalized marketing content on the web related to our service you can clear the cookies in your browser settings.


If you are a resident in the European Union and you are dissatisfied with how we have managed a complaint you have submitted to us, you are entitled to contact your local data protection supervisory authority. As PSII operates its business in Czech Republic, it operates under the remit of the Czech Office of the Data Protection